Quality is an important part of our service provision. We strive daily to guarantee the continuity and improvement of the quality of our mobility services.
These efforts were the reason we have obtained various hallmarks, among other things.
BIOS-groep is certified for the ISO 9001 quality standards.
Important spearheads in this certification are:
- Customer satisfaction
- Improvement management
The BIOS-groep taxi businesses are certified according to the TX-Keur standard.
This means that we implement our work according to the standards imposed by the TX-keur (hallmark) Foundation. TX-Keur makes sure that the interests of travellers, clients and taxi companies are well balanced, which results in TX-Keur being the national quality mark for the entire taxi industry.
This certification guarantees the quality of passenger transportation and provides customers with the guarantee that they will be transported by skilled drivers driving safe, comfortable vehicles.
You can find more information on the TX-keur hallmark on the TX-keur Foundation website: